Millisecond Forums

We are encountering problems with our online experiments (version 5.0.14.0). We got the message that Inquisit was unable to contact the server to verify that this script is licensed. With the error massage:

Inquisit was unable to contact the server to verify that this script is licensed. The script will not be run. Url: https://www.millisecond.com/licensemanager/verify5.ashx?AccountName=potsdam&Location=https%3A%2F%2Fscripts.millisecond.com%2Fpotsdam%2Fart_type1%2Fstart.iqx&GroupID=93171095&SubjectID=687&Version=5.0.14.0&OSVersion=10.16.0
Our licence information states that our license is still active.
Any help is highly appreciated as our experiments are currently running.