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Group: Forum Members
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Visits: 20
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I'm currently running the Game of Dice Task and an RSPAN task through Inquisit Web. I'm currently getting the following errors even from participants who are completing the study on PCs.
Errors:
Unable to load the media file 'C:/Users/ParticipantsName/AppData/Local/Temp/InquisitPlayer/shake.mp4'. Failed to load media.
Surface error processing media 'shake.mp4' (3): Received frame without a graphic surface.
This has happened to several participants. Any idea or reason why this is happening to some but not others?
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