Dave
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Group: Administrators
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Adding a little more information I've been able to glean from the logs: The error referenced in the screenshot occurred with the script "SingleTargetIATBlack.iqx", which was the final script in the condition the respective participant was assigned to. I've pulled all the scripts from the server and the files that are up there currently are encoded just fine and run as expected as far as I can tell. There also isn't any error in the script's instructions <trial>. That may mean that the file was corrupted during the download, which is rare but can happen. Hope this helps.
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Dave
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Group: Administrators
Posts: 13K,
Visits: 104K
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The message suggests a mistake in the respective script, specifically it indicates tht in <trial instructions> no valid response is defined. A <trial> can only accept "no response" if a timeout or fixed trialduration is specified -- otherwise the <trial> would never end. If you look at the errors in your logs at https://www.millisecond.com/myaccount/logs/errors.aspx?webscriptid=9856&webscriptname=batchcommand , those suggest that the encoding of your *.iqx files is botched. If you review this very thread, you'll also notice that this isn't the first time this happened with scripts you edited and uploaded. All the errors, including the one depicted in the screenshot, likely stem from this fact. The files are not valid and Inquisit consequently can't parse and execute them properly. I'd like to know why that is, hence my question: Are you using Inquisit 4 Lab to edit those files or are you using some other application? Thanks!
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nhl
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Group: Forum Members
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One of my students got the following error message after completing one of the three IATs. What does it mean?
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Dave
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Group: Administrators
Posts: 13K,
Visits: 104K
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The problem is that there is nothing on the Inquisit side that would produce such a message ("outdated session"). Inquisit does not do any session management. I'm afraid Qualtrics staff is mistaken here.
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nhl
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Group: Forum Members
Posts: 15,
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I have already talked to the Qualtrics, and they think the issue 1 ("outdated" message) is on the Inquisit side...
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Dave
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Group: Administrators
Posts: 13K,
Visits: 104K
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#1 sounds like a Qualtrics issue to me. No idea about #2, unfortunately. #3 could be a Qualtrics issue as well. Alternatively, I've seen a few cases where for some reason query parameters are lost when (1) the person is using Internet Explorer 11 and (2) the web player launch method. If this is the case, workarounds would be either (a) using a different browser or (b) using a different launch method (several alternatives are available for IE).
Hope this helps.
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nhl
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Group: Forum Members
Posts: 15,
Visits: 66
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Right... I am pretty sure that the student meant "pressing" not clicking. Six other students were able to complete the IATs with no "I" and "E" issue, so I am 100% it is not a script issue. There are other issues reported by the students over the weekend: - 1 student reported that she received a pop-up message about the session being outdated after she was done downloading the program at the beginning of the study. But, when she clicked "ok" the Qualtrics survey started with no problem. - 1 student reported that he was not able to download Inquisit and received the same error message that I mentioned earlier on this thread. He uses Windows 7. Previously, I had this issue when I tried to redirect participants to https://www.millisecond.com/download/inquisitweb4.aspx. This time, I had JavaScript embedded into the Qualtrics survey instead of posting the typed link. Of multiple students test-running my study, he was the only one who has not been able to download the program. - 2 students reported that the second Qualtrics survey did not come up after IATs.
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Dave
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Group: Administrators
Posts: 13K,
Visits: 104K
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No idea offhand. First of, as far as I can see the script doesn't require *clicking* E or I, but rather *pressing* the E or I key on the keyboard. I'm also not sure what "CTRL + E" should do. Unless it's specified as a custom /quitcommand, that key combo should not do anything (the standard key combinations are CTRL+B to skip a block and CTRL+Q to terminate the entire script).
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Dave
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Group: Administrators
Posts: 13K,
Visits: 104K
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No idea offhand. First of, as far as I can see the script doesn't require *clicking* E or I, but rather *pressing* the E or I key on the keyboard. I'm also not sure what "CTRL + E" should do. Unless it's specified as a custom /quitcommand, that key combo should not do anything (the standard key combinations are CTRL+B to skip a block and CTRL+Q to terminate the entire script).
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nhl
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Group: Forum Members
Posts: 15,
Visits: 66
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I am having several of my RAs test run the study, and I got the following message from one of them: "I had trouble downloading the application needed to proceed to the other portion of the study and also had trouble when clicking the E and I, it wasn't working when i clicked them so i had to hold " ctrl + E." No one else had the issue with I and E, so I don't think it is the script... Any idea?
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