Error message on Inquisit Web

Author	Message
anna.han	anna.han posted 8 Years Ago Topic Details Share Topic
Group: Forum Members Posts: 2, Visits: 3	I have a participant who was able to use Inquisit online yesterday, but when she got back on today, she is getting the following message (please see screen shot). She is using the same computer as before... Does anyone have any idea what the problem maybe? Others don't seem to have this problem, but I would like to prevent any future issues. Thanks!
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Dave	Dave posted 8 Years Ago ANSWER Post Details Share Post
Group: Administrators Posts: 13K, Visits: 104K	The error message suggests that her Mac and/or browser somehow "forgot" how to open the special URL / protocol the Inquisit Web Player uses. Try having her re-download and re-install the Web Player via the link on the launch page. That should restore the proper settings and enable her to run the script. Hope this helps.
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anna.han	anna.han posted 8 Years Ago ANSWER Post Details Share Post
Group: Forum Members Posts: 2, Visits: 3	Thank you!
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