Problem presenting debrief sheet


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EimS
EimS
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Dave - Thursday, April 6, 2017
EimS - Thursday, April 6, 2017
Hello, 

We have just upgraded to Inquisit 5 and my web study is running fine until the debrief sheet is supposed to appear at the end. Maybe I have not entered the URL correctly (I've had an issue with this before) and it won't work if I try to connect to a custom finish page as I am used to doing. The message I get once I run the study with the URL is that scripts.millisecond.com took too long, then when I run the troubleshooter it says: resource(scripts.millisecond.com) is online but isn't responding to connection attempts. 

This has been happening for the past day so was wondering if you can suggest anything that I can do to get it to work/if there is anywhere I might be going. Internet is working fine on this side and I've tried turning off the firewall but that doesn't change anything. The webscript link is http://research.millisecond.com/stevekelly/fullscript_test.web

Thank you.

Sorry for the trouble -- the issue occurs when trying to connect to the URL via HTTPS. I've changed it to HTTP in your experiment's settings and redirection to your debriefing page should work now:

http://research.millisecond.com/stevekelly/fullscript_test.web

Could you give it a try and let me know if you're still seeing an issue?

Thanks!

Ah OK. That's great, all working now.
Thank you!
Eimear
Dave
Dave
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EimS - Thursday, April 6, 2017
Hello, 

We have just upgraded to Inquisit 5 and my web study is running fine until the debrief sheet is supposed to appear at the end. Maybe I have not entered the URL correctly (I've had an issue with this before) and it won't work if I try to connect to a custom finish page as I am used to doing. The message I get once I run the study with the URL is that scripts.millisecond.com took too long, then when I run the troubleshooter it says: resource(scripts.millisecond.com) is online but isn't responding to connection attempts. 

This has been happening for the past day so was wondering if you can suggest anything that I can do to get it to work/if there is anywhere I might be going. Internet is working fine on this side and I've tried turning off the firewall but that doesn't change anything. The webscript link is http://research.millisecond.com/stevekelly/fullscript_test.web

Thank you.

Sorry for the trouble -- the issue occurs when trying to connect to the URL via HTTPS. I've changed it to HTTP in your experiment's settings and redirection to your debriefing page should work now:

http://research.millisecond.com/stevekelly/fullscript_test.web

Could you give it a try and let me know if you're still seeing an issue?

Thanks!

EimS
EimS
Expert (1.1K reputation)Expert (1.1K reputation)Expert (1.1K reputation)Expert (1.1K reputation)Expert (1.1K reputation)Expert (1.1K reputation)Expert (1.1K reputation)Expert (1.1K reputation)Expert (1.1K reputation)
Group: Forum Members
Posts: 12, Visits: 62
Hello, 

We have just upgraded to Inquisit 5 and my web study is running fine until the debrief sheet is supposed to appear at the end. Maybe I have not entered the URL correctly (I've had an issue with this before) and it won't work if I try to connect to a custom finish page as I am used to doing. The message I get once I run the study with the URL is that scripts.millisecond.com took too long, then when I run the troubleshooter it says: resource(scripts.millisecond.com) is online but isn't responding to connection attempts. 

This has been happening for the past day so was wondering if you can suggest anything that I can do to get it to work/if there is anywhere I might be going. Internet is working fine on this side and I've tried turning off the firewall but that doesn't change anything. The webscript link is http://research.millisecond.com/stevekelly/fullscript_test.web

Thank you.
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