Problem presenting debrief sheet

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Problem presenting debrief sheet

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EimS	EimS posted 8 Years Ago Topic Details Share Topic
Group: Forum Members Posts: 12, Visits: 62	Hello, We have just upgraded to Inquisit 5 and my web study is running fine until the debrief sheet is supposed to appear at the end. Maybe I have not entered the URL correctly (I've had an issue with this before) and it won't work if I try to connect to a custom finish page as I am used to doing. The message I get once I run the study with the URL is that scripts.millisecond.com took too long, then when I run the troubleshooter it says: resource(scripts.millisecond.com) is online but isn't responding to connection attempts. This has been happening for the past day so was wondering if you can suggest anything that I can do to get it to work/if there is anywhere I might be going. Internet is working fine on this side and I've tried turning off the firewall but that doesn't change anything. The webscript link is http://research.millisecond.com/stevekelly/fullscript_test.web Thank you.
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Dave	Dave posted 8 Years Ago ANSWER Post Details Share Post
Group: Administrators Posts: 13K, Visits: 105K	+x EimS - Thursday, April 6, 2017 Hello, We have just upgraded to Inquisit 5 and my web study is running fine until the debrief sheet is supposed to appear at the end. Maybe I have not entered the URL correctly (I've had an issue with this before) and it won't work if I try to connect to a custom finish page as I am used to doing. The message I get once I run the study with the URL is that scripts.millisecond.com took too long, then when I run the troubleshooter it says: resource(scripts.millisecond.com) is online but isn't responding to connection attempts. This has been happening for the past day so was wondering if you can suggest anything that I can do to get it to work/if there is anywhere I might be going. Internet is working fine on this side and I've tried turning off the firewall but that doesn't change anything. The webscript link is http://research.millisecond.com/stevekelly/fullscript_test.web Thank you. Sorry for the trouble -- the issue occurs when trying to connect to the URL via HTTPS. I've changed it to HTTP in your experiment's settings and redirection to your debriefing page should work now: http://research.millisecond.com/stevekelly/fullscript_test.web Could you give it a try and let me know if you're still seeing an issue? Thanks!
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EimS	EimS posted 8 Years Ago ANSWER Post Details Share Post
Group: Forum Members Posts: 12, Visits: 62	+x Dave - Thursday, April 6, 2017 +x EimS - Thursday, April 6, 2017 Hello, We have just upgraded to Inquisit 5 and my web study is running fine until the debrief sheet is supposed to appear at the end. Maybe I have not entered the URL correctly (I've had an issue with this before) and it won't work if I try to connect to a custom finish page as I am used to doing. The message I get once I run the study with the URL is that scripts.millisecond.com took too long, then when I run the troubleshooter it says: resource(scripts.millisecond.com) is online but isn't responding to connection attempts. This has been happening for the past day so was wondering if you can suggest anything that I can do to get it to work/if there is anywhere I might be going. Internet is working fine on this side and I've tried turning off the firewall but that doesn't change anything. The webscript link is http://research.millisecond.com/stevekelly/fullscript_test.web Thank you. Sorry for the trouble -- the issue occurs when trying to connect to the URL via HTTPS. I've changed it to HTTP in your experiment's settings and redirection to your debriefing page should work now: http://research.millisecond.com/stevekelly/fullscript_test.web Could you give it a try and let me know if you're still seeing an issue? Thanks! Ah OK. That's great, all working now. Thank you! Eimear
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