Transferring Data to New owner- no access


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SMCM
SMCM
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Posts: 9, Visits: 41
Hello,

We are transferring our experiments to a new owner, as I am leaving the company. When we transferred the experiments, the new person is unable to see any of the data from any experiment that I made, regardless of host status. Is there an additional step needed, or does she need a different account type?

Thanks,

Sarah
GO

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SMCM - 3 Years Ago
Dave - 3 Years Ago
SMCM - 3 Years Ago
Dave - 3 Years Ago
                     Will do, thank you Dave!
SMCM - 3 Years Ago

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